As a restaurant owner or manager, it’s your job to provide your customers with the best customer service possible. The restaurant industry thrives on repeat business, which means that it is extremely important to have a loyal, consistent customer base. This means that you need to keep your customers happy so they can feel comfortable returning to your restaurant, and even bring their friends and family with them next time.
You need to keep your restaurant guests comfortable. It’s easy to control the conditions inside your restaurant, but when it comes to the patio area, it’s not always so simple. Customers might feel reluctant to sit outside when it’s too hot out and there’s no shade. Or perhaps there is a pest problem, and customers don’t want to sit outside because of the bugs. There are several ways to control the conditions outside your restaurant, and you should know that it is worth making your guests comfortable when they choose to dine on the patio.
It’s also worth creating a more comfortable patio area because there will be times when your restaurant is full on the inside, and having a nice patio area will allow your restaurant to serve more customers simultaneously, thus creating more profits for your restaurant.
Create More Shade
Direct sunlight is never beneficial after more than a few minutes. UV rays are a real threat, and your customers need to stay out of the sun during their meal, especially when the sun is bright and it’s hot outside. The last thing you want is a complaint from a customer who enjoyed the food but got burned by the sun and won’t be returning to the restaurant.
Try installing a folding arm awning. These awnings are perfect for creating shade when you need it, and they roll up for convenient storage when you don’t want shade. While permanent awnings are useful, it’s nice to have the option of more shade or less shade, depending on what your guests want. Awnings come in all sorts of sizes and shapes, so you can make sure the awning you purchase matches the décor of your restaurant. By creating more shade, you’ll give your customers a reason to sit outside on the patio.
Turn Up the Heat
Because utilising your patio area allows you to serve more customers, you should be mindful of unpredictable weather conditions. Customers can easily get chilly when they’re sitting still, so it is a good idea to install some heaters that you can turn on when it gets cold outside. Heaters are great during the winter, and they can allow you to keep your patio open all year long.
Bugs are a big problem for restaurant guests. Bugs are gross and they carry bacteria. You need to make sure that whenever your patio is open, there are no bugs or other pests present. You can approach pest control in a number of ways, such as by installing a screen to attach to your awning, hiring a pest control company, or simply placing some bug lamps on the outskirts of your patio.